Player Wellbeing
At arion plus, we believe that gaming should always be a source of entertainment — never stress or financial pressure. This page outlines the tools, guidelines, and support resources available to every player in the Philippines so you can enjoy our platform safely and responsibly.
Our Commitment
Gaming is meant to be enjoyable. Here is what arion plus does — and what you can do — to make sure it stays that way.
You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. Once a limit is in place, it takes effect immediately and can only be lowered right away — increases require a cooling-off period to protect you from impulsive decisions. This tool puts you firmly in control of how much you spend on the platform each period.
Losing track of time is one of the most common ways gaming sessions become longer than intended. Our platform can send you a reminder notification after a set period of continuous play, prompting you to take a break, review your activity, or log out for the day. You choose the interval that works best for your lifestyle.
If you feel you need time away from the platform, you can request a temporary break of 24 hours, 7 days, or 30 days — or opt for a longer self-exclusion period of up to 12 months. During any exclusion period, your account will be suspended and you will not receive any promotional communications from us. Contact our support team to activate this option at any time.
Your account dashboard gives you a clear view of your betting history, deposit and withdrawal records, and session durations. Reviewing this information regularly is one of the most effective ways to stay aware of your gaming habits and spot any patterns that may need attention before they become a concern.
arion plus strictly enforces the minimum legal gaming age of 21 years in the Philippines. Every new account must pass identity and age verification before real-money play is permitted. Any account found to belong to a person under 21 will be closed immediately and any funds handled in accordance with our Terms and Conditions and applicable PAGCOR regulations.
If you or someone you know is struggling with problem gambling, free and confidential help is available in the Philippines. You can contact our support team at [email protected], or reach out to the National Council on Problem Gambling Philippines for professional guidance. You are never alone, and asking for help is always the right move.
Know the Warning Signs
Problem gambling can affect anyone. Being aware of the early warning signs is the first step toward getting back in control.
If any of these signs feel familiar, we strongly encourage you to use the self-exclusion or limit-setting tools in your account, or to contact our support team at [email protected] for a confidential conversation. Help is available, and taking action early makes a real difference.
Stay in the Game, Safely
If you have questions about our responsible gaming tools, need help setting limits, or want to speak with someone about your gaming habits, our support team is available around the clock. You can also visit our FAQ page for quick answers, or log in to your account to manage your settings right now.